{"id":52,"date":"2022-12-01T12:05:13","date_gmt":"2022-12-01T12:05:13","guid":{"rendered":"http:\/\/dummy.xtemos.com\/woodmart2\/mega-electronics-elementor\/?page_id=52"},"modified":"2026-02-01T21:27:18","modified_gmt":"2026-02-01T21:27:18","slug":"livraison-retours","status":"publish","type":"page","link":"https:\/\/airtropical.ma\/index.php\/livraison-retours\/","title":{"rendered":"Livraison &#038; Retours"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"52\" class=\"elementor elementor-52\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-b769d41 e-flex e-con-boxed e-con e-parent\" data-id=\"b769d41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e439139 e-con-full e-flex e-con e-child\" data-id=\"e439139\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3a466ed e-con-full e-flex e-con e-child\" data-id=\"3a466ed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf2d002 elementor-widget__width-initial wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"bf2d002\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-white wd-title-style-default wd-title-size-medium text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-xl\">Livraison &amp; Politique d\u2019achat<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-s\">\n\t\t\t\t\t<h3>\u2714 Simple \u2013 \u2714 Rapide \u2013 \u2714 Transparent<\/h3><p>Ce processus en 4 \u00e9tapes garantit une exp\u00e9rience d\u2019achat fluide, s\u00e9curis\u00e9e et claire pour le client.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44e29d2 elementor-widget__width-initial elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"44e29d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"420\" height=\"240\" src=\"https:\/\/airtropical.ma\/wp-content\/uploads\/2023\/01\/delivery-return-img.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/airtropical.ma\/wp-content\/uploads\/2023\/01\/delivery-return-img.jpg 420w, https:\/\/airtropical.ma\/wp-content\/uploads\/2023\/01\/delivery-return-img-150x86.jpg 150w\" sizes=\"(max-width: 420px) 100vw, 420px\" \/>\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e26d7b9 e-con-full e-flex e-con e-child\" data-id=\"e26d7b9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3bdedf6 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"3bdedf6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Modalit\u00e9s de livraison<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfd87fd elementor-widget elementor-widget-wd_text_block\" data-id=\"bfd87fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p data-start=\"420\" data-end=\"659\">La livraison des commandes est assur\u00e9e par une <strong data-start=\"467\" data-end=\"515\">soci\u00e9t\u00e9 de livraison partenaire ind\u00e9pendante<\/strong>, mandat\u00e9e pour prendre en charge l\u2019acheminement des produits depuis nos entrep\u00f4ts jusqu\u2019\u00e0 l\u2019adresse indiqu\u00e9e par le client lors de la commande.<\/p><p data-start=\"661\" data-end=\"807\">Une fois la commande confirm\u00e9e et pr\u00e9par\u00e9e, elle est remise au transporteur, qui devient responsable de son acheminement dans les d\u00e9lais annonc\u00e9s.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-15e9389 e-flex e-con-boxed e-con e-child\" data-id=\"15e9389\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-00359cb e-con-full e-flex e-con e-child\" data-id=\"00359cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a1feb7d e-con-full e-flex e-con e-child\" data-id=\"a1feb7d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6db2019 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"6db2019\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>1. Choix des produits sur le site<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26b391d elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"26b391d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/airtropical.ma\/wp-content\/uploads\/2022\/12\/delivery-img-icon-1.svg\" title=\"delivery-img-icon-1\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f3a9cd7 e-con-full e-flex e-con e-child\" data-id=\"f3a9cd7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fdff3f elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"2fdff3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>2. Validation de la commande<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93483e9 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"93483e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img decoding=\"async\"  src=\"https:\/\/airtropical.ma\/wp-content\/uploads\/2022\/12\/delivery-img-icon-2.svg\" title=\"delivery-img-icon-2\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bfa0c6e e-con-full e-flex e-con e-child\" data-id=\"bfa0c6e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-191e34b e-con-full e-flex e-con e-child\" data-id=\"191e34b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6571938 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"6571938\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>3. Prise en charge par la soci\u00e9t\u00e9 de livraison<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d774b95 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"d774b95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/airtropical.ma\/wp-content\/uploads\/2022\/12\/delivery-img-icon-3.svg\" title=\"delivery-img-icon-3\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6a480fb e-con-full e-flex e-con e-child\" data-id=\"6a480fb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-32a5ad1 elementor-widget__width-auto elementor-widget elementor-widget-wd_text_block\" data-id=\"32a5ad1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center color-title\">\n\t\t\t\n\t\t\t<p>4. Livraison au client<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cea4f72 elementor-widget elementor-widget-wd_image_or_svg\" data-id=\"cea4f72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_image_or_svg.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-image text-center\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/airtropical.ma\/wp-content\/uploads\/2022\/12\/delivery-img-icon-4.svg\" title=\"delivery-img-icon-4\" width=\"128\" height=\"128\">\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b4cc9c5 e-con-full e-flex e-con e-child\" data-id=\"b4cc9c5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-34d6a41 elementor-widget elementor-widget-wd_text_block\" data-id=\"34d6a41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h2 data-start=\"814\" data-end=\"838\">2. Zones de livraison<\/h2><p data-start=\"840\" data-end=\"872\">Les livraisons sont effectu\u00e9es :<\/p><ul data-start=\"873\" data-end=\"989\"><li data-start=\"873\" data-end=\"914\"><p data-start=\"875\" data-end=\"914\">Sur l\u2019ensemble du territoire national<\/p><\/li><li data-start=\"915\" data-end=\"989\"><p data-start=\"917\" data-end=\"989\">\u00c0 l\u2019adresse fournie par le client lors de la validation de la commande<\/p><\/li><\/ul><p data-start=\"991\" data-end=\"1151\">Il est de la responsabilit\u00e9 du client de fournir des informations <strong data-start=\"1057\" data-end=\"1094\">exactes, compl\u00e8tes et accessibles<\/strong> (adresse, num\u00e9ro de t\u00e9l\u00e9phone, indications \u00e9ventuelles).<\/p><hr data-start=\"1153\" data-end=\"1156\" \/><h2 data-start=\"1158\" data-end=\"1183\">3. D\u00e9lais de livraison<\/h2><p data-start=\"1185\" data-end=\"1224\">Les d\u00e9lais de livraison varient selon :<\/p><ul data-start=\"1225\" data-end=\"1324\"><li data-start=\"1225\" data-end=\"1243\"><p data-start=\"1227\" data-end=\"1243\">La destination<\/p><\/li><li data-start=\"1244\" data-end=\"1277\"><p data-start=\"1246\" data-end=\"1277\">La disponibilit\u00e9 des produits<\/p><\/li><li data-start=\"1278\" data-end=\"1324\"><p data-start=\"1280\" data-end=\"1324\">Les conditions logistiques du transporteur<\/p><\/li><\/ul><p data-start=\"1326\" data-end=\"1474\">\u00c0 titre indicatif, les d\u00e9lais sont g\u00e9n\u00e9ralement compris entre <strong data-start=\"1388\" data-end=\"1412\">24h et 72h ouvrables<\/strong> apr\u00e8s confirmation de la commande, sauf indication contraire.<\/p><p data-start=\"1476\" data-end=\"1680\">\u26a0\ufe0f Les d\u00e9lais communiqu\u00e9s sont <strong data-start=\"1507\" data-end=\"1521\">indicatifs<\/strong> et peuvent \u00eatre prolong\u00e9s en cas de circonstances ind\u00e9pendantes de notre volont\u00e9 (intemp\u00e9ries, gr\u00e8ves, surcharge logistique, p\u00e9riodes de forte demande, etc.).<\/p><hr data-start=\"1682\" data-end=\"1685\" \/><h2 data-start=\"1687\" data-end=\"1711\">4. Frais de livraison<\/h2><ul data-start=\"1713\" data-end=\"2005\"><li data-start=\"1713\" data-end=\"1782\"><p data-start=\"1715\" data-end=\"1782\">Les <strong data-start=\"1719\" data-end=\"1780\">frais de livraison sont enti\u00e8rement \u00e0 la charge du client<\/strong><\/p><\/li><li data-start=\"1783\" data-end=\"1854\"><p data-start=\"1785\" data-end=\"1854\">Le montant est communiqu\u00e9 avant la validation finale de la commande<\/p><\/li><li data-start=\"1855\" data-end=\"2005\"><p data-start=\"1857\" data-end=\"1889\">Les frais peuvent varier selon :<\/p><ul data-start=\"1892\" data-end=\"2005\"><li data-start=\"1892\" data-end=\"1914\"><p data-start=\"1894\" data-end=\"1914\">La zone g\u00e9ographique<\/p><\/li><li data-start=\"1917\" data-end=\"1955\"><p data-start=\"1919\" data-end=\"1955\">Le poids ou le volume de la commande<\/p><\/li><li data-start=\"1958\" data-end=\"2005\"><p data-start=\"1960\" data-end=\"2005\">Les conditions appliqu\u00e9es par le transporteur<\/p><\/li><\/ul><\/li><\/ul><p data-start=\"2007\" data-end=\"2111\">Aucune commande ne pourra \u00eatre exp\u00e9di\u00e9e sans acceptation explicite des frais de livraison par le client.<\/p><hr data-start=\"2113\" data-end=\"2116\" \/><h2 data-start=\"2118\" data-end=\"2148\">5. R\u00e9ception de la commande<\/h2><p data-start=\"2150\" data-end=\"2204\">\u00c0 la r\u00e9ception de la commande, le client est tenu de :<\/p><ul data-start=\"2205\" data-end=\"2343\"><li data-start=\"2205\" data-end=\"2254\"><p data-start=\"2207\" data-end=\"2254\">V\u00e9rifier l\u2019\u00e9tat du colis en pr\u00e9sence du livreur<\/p><\/li><li data-start=\"2255\" data-end=\"2343\"><p data-start=\"2257\" data-end=\"2343\">Signaler imm\u00e9diatement toute <strong data-start=\"2286\" data-end=\"2306\">anomalie visible<\/strong> (colis endommag\u00e9, ouvert, incomplet)<\/p><\/li><\/ul><p data-start=\"2345\" data-end=\"2374\">En cas de probl\u00e8me constat\u00e9 :<\/p><ul data-start=\"2375\" data-end=\"2553\"><li data-start=\"2375\" data-end=\"2478\"><p data-start=\"2377\" data-end=\"2478\">Le client doit <strong data-start=\"2392\" data-end=\"2412\">refuser le colis<\/strong> ou \u00e9mettre des <strong data-start=\"2428\" data-end=\"2460\">r\u00e9serves claires et pr\u00e9cises<\/strong> aupr\u00e8s du livreur<\/p><\/li><li data-start=\"2479\" data-end=\"2553\"><p data-start=\"2481\" data-end=\"2553\">Et contacter notre service client dans un d\u00e9lai maximum de <strong data-start=\"2540\" data-end=\"2553\">24 heures<\/strong><\/p><\/li><\/ul><p data-start=\"2555\" data-end=\"2674\">\u26a0\ufe0f Toute r\u00e9clamation formul\u00e9e apr\u00e8s ce d\u00e9lai ou sans r\u00e9serve aupr\u00e8s du transporteur pourra ne pas \u00eatre prise en compte.<\/p><hr data-start=\"2676\" data-end=\"2679\" \/><h2 data-start=\"2681\" data-end=\"2721\">6. Responsabilit\u00e9 li\u00e9e \u00e0 la livraison<\/h2><p data-start=\"2723\" data-end=\"2768\">Une fois la commande remise au transporteur :<\/p><ul data-start=\"2769\" data-end=\"2951\"><li data-start=\"2769\" data-end=\"2841\"><p data-start=\"2771\" data-end=\"2841\">La responsabilit\u00e9 du transport est assum\u00e9e par la soci\u00e9t\u00e9 de livraison<\/p><\/li><li data-start=\"2842\" data-end=\"2951\"><p data-start=\"2844\" data-end=\"2951\">Nous restons toutefois disponibles pour <strong data-start=\"2884\" data-end=\"2951\">assister le client dans le suivi et la gestion des r\u00e9clamations<\/strong><\/p><\/li><\/ul><p data-start=\"2953\" data-end=\"3088\">Nous ne saurions \u00eatre tenus responsables des retards, pertes ou dommages caus\u00e9s par le transporteur, sauf disposition l\u00e9gale contraire.<\/p><hr data-start=\"3090\" data-end=\"3093\" \/><h1 data-start=\"3095\" data-end=\"3117\">\ud83d\uded2 Politique d\u2019achat<\/h1><h2 data-start=\"3119\" data-end=\"3146\">1. Processus de commande<\/h2><p data-start=\"3148\" data-end=\"3192\">Toute commande pass\u00e9e sur le site implique :<\/p><ul data-start=\"3193\" data-end=\"3395\"><li data-start=\"3193\" data-end=\"3251\"><p data-start=\"3195\" data-end=\"3251\">L\u2019acceptation pleine et enti\u00e8re des pr\u00e9sentes conditions<\/p><\/li><li data-start=\"3252\" data-end=\"3307\"><p data-start=\"3254\" data-end=\"3307\">La validation des informations fournies par le client<\/p><\/li><li data-start=\"3308\" data-end=\"3395\"><p data-start=\"3310\" data-end=\"3395\">Le paiement du montant total de la commande (hors frais de livraison, le cas \u00e9ch\u00e9ant)<\/p><\/li><\/ul><p data-start=\"3397\" data-end=\"3511\">Une fois la commande valid\u00e9e, un r\u00e9capitulatif est transmis au client par les moyens de communication disponibles.<\/p><hr data-start=\"3513\" data-end=\"3516\" \/><h2 data-start=\"3518\" data-end=\"3550\">2. Disponibilit\u00e9 des produits<\/h2><p data-start=\"3552\" data-end=\"3682\">Les produits sont propos\u00e9s <strong data-start=\"3579\" data-end=\"3620\">dans la limite des stocks disponibles<\/strong>.<br data-start=\"3621\" data-end=\"3624\" \/>En cas d\u2019indisponibilit\u00e9 apr\u00e8s validation de la commande :<\/p><ul data-start=\"3683\" data-end=\"3800\"><li data-start=\"3683\" data-end=\"3734\"><p data-start=\"3685\" data-end=\"3734\">Le client sera inform\u00e9 dans les plus brefs d\u00e9lais<\/p><\/li><li data-start=\"3735\" data-end=\"3800\"><p data-start=\"3737\" data-end=\"3800\">Une solution sera propos\u00e9e (remplacement, report ou annulation)<\/p><\/li><\/ul><hr data-start=\"3802\" data-end=\"3805\" \/><h2 data-start=\"3807\" data-end=\"3829\">3. Prix et paiement<\/h2><ul data-start=\"3831\" data-end=\"3997\"><li data-start=\"3831\" data-end=\"3882\"><p data-start=\"3833\" data-end=\"3882\">Les prix affich\u00e9s sont exprim\u00e9s en monnaie locale<\/p><\/li><li data-start=\"3883\" data-end=\"3949\"><p data-start=\"3885\" data-end=\"3949\">Ils n\u2019incluent pas les frais de livraison sauf mention contraire<\/p><\/li><li data-start=\"3950\" data-end=\"3997\"><p data-start=\"3952\" data-end=\"3997\">Le paiement valide d\u00e9finitivement la commande<\/p><\/li><\/ul><p data-start=\"3999\" data-end=\"4120\">Nous nous r\u00e9servons le droit de modifier les prix \u00e0 tout moment, sans effet r\u00e9troactif sur les commandes d\u00e9j\u00e0 confirm\u00e9es.<\/p><hr data-start=\"4122\" data-end=\"4125\" \/><h2 data-start=\"4127\" data-end=\"4155\">4. Annulation de commande<\/h2><p data-start=\"4157\" data-end=\"4311\">Une commande peut \u00eatre annul\u00e9e <strong data-start=\"4188\" data-end=\"4219\">avant exp\u00e9dition uniquement<\/strong>.<br data-start=\"4220\" data-end=\"4223\" \/>Une fois la commande confi\u00e9e au transporteur, aucune annulation ne pourra \u00eatre accept\u00e9e.<\/p><hr data-start=\"4313\" data-end=\"4316\" \/><h2 data-start=\"4318\" data-end=\"4353\">5. Retours et refus de livraison<\/h2><p data-start=\"4355\" data-end=\"4383\">Sauf disposition contraire :<\/p><ul data-start=\"4384\" data-end=\"4579\"><li data-start=\"4384\" data-end=\"4444\"><p data-start=\"4386\" data-end=\"4444\">Les produits ne sont ni repris ni \u00e9chang\u00e9s apr\u00e8s livraison<\/p><\/li><li data-start=\"4445\" data-end=\"4579\"><p data-start=\"4447\" data-end=\"4579\">Les retours li\u00e9s \u00e0 un refus injustifi\u00e9 ou \u00e0 une adresse incorrecte peuvent entra\u00eener des frais suppl\u00e9mentaires \u00e0 la charge du client<\/p><\/li><\/ul><p data-start=\"4581\" data-end=\"4719\">Les produits retourn\u00e9s pour cause de d\u00e9faut av\u00e9r\u00e9 ou d\u2019erreur de pr\u00e9paration feront l\u2019objet d\u2019un traitement sp\u00e9cifique apr\u00e8s v\u00e9rification.<\/p><hr data-start=\"4721\" data-end=\"4724\" \/><h2 data-start=\"4726\" data-end=\"4758\">6. Acceptation des conditions<\/h2><p data-start=\"4760\" data-end=\"4950\">Le fait de passer commande sur le site vaut :<br \/>\u2714 Acceptation des conditions de livraison<br data-start=\"4847\" data-end=\"4850\" \/>\u2714 Acceptation de la politique d\u2019achat<br data-start=\"4887\" data-end=\"4890\" \/>\u2714 Acceptation de la prise en charge des frais de livraison<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a1c0eeb e-con-full  wd-sticky-container-yes wd-sticky-offset-150 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"a1c0eeb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d633f79 e-con-full e-flex e-con e-child\" data-id=\"d633f79\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc279f1 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"dc279f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-small text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-m\">Need a Help?<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb8a096 elementor-widget elementor-widget-wd_list\" data-id=\"eb8a096\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"wd-list color-scheme-custom wd-fontsize-xs wd-type-icon wd-style-default text-left\">\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-b7e03af\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wd-icon\"><img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/airtropical.ma\/wp-content\/uploads\/2023\/01\/phone.svg\" title=\"phone\" width=\"32\" height=\"32\"><\/span>\t\t\t\t\t\n\t\t\t\t\t<span class=\"wd-list-content list-content\">\n\t\t\t\t\t\t+212 661-136342\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t<li class=\"elementor-repeater-item-c05932f\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"wd-icon\"><img loading=\"lazy\" decoding=\"async\"  src=\"https:\/\/airtropical.ma\/wp-content\/uploads\/2023\/01\/email.svg\" title=\"email\" width=\"32\" height=\"32\"><\/span>\t\t\t\t\t\n\t\t\t\t\t<span class=\"wd-list-content list-content\">\n\t\t\t\t\t\tEmail: contact@airtropical.ma\t\t\t\t\t<\/span>\n\n\t\t\t\t\t\n\t\t\t\t\t\t<a  href=\"#\" class=\"wd-fill\" aria-label=\"List item link\"><\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t<\/ul>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Livraison &amp; Politique d\u2019achat \u2714 Simple \u2013 \u2714 Rapide \u2013 \u2714 Transparent Ce processus en 4 \u00e9tapes garantit une exp\u00e9rience<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Livraison &amp; Retours - AIR TROPICAL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/airtropical.ma\/index.php\/livraison-retours\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Livraison &amp; Retours - AIR TROPICAL\" \/>\n<meta property=\"og:description\" content=\"Livraison &amp; 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